Resume

With over 15 years experience as an Information Technological Consultant, it is easy to say that I am passionate about technology. At an early age my parents purchased me my first IBM clone computer, a 286 running the DOS operating system. Although my interests have expanded, that early technology bug has never gone away! I am a visual artist, web designer, writer and teacher. Creativity, passion, and critical thinking are the basis of any rewarding path in life, and my multifaceted experiences and education have prepared me for success.

Currently, I am IT Systems Coordinator, webmaster and eco-news editor with Carolinian Canada Coalition, an environmental non-profit and networking organization in Southwestern Ontario. Since October 2010, I have brought my diverse skills to bare in helping the Coalition move forward technologically - I implemented a Content Management System for their Website, a Contact Relationship Management and Donation system, Office 365 and Sharepoint intranet, multiple online conferencing platforms to fit diverse needs, and . CCC is a digital workplace, with coordinators residing in various towns and cities across Southwestern Ontario. The challenges of making a team of home-offices work can be great, but with the right technology the rewards of working from home can be even greater.

Education:

University of Windsor · Bachelor of Education (Intermediate/Senior) · 2009 - 2010

University of Windsor · Bachelor of Fine Arts (B.F.A.) Honors · 2002 - 2009

University of Windsor · Bachelor of Computer Science · 2002 - 2008

Major Projects

In The Zone Garden Tracker

Carolinian Canada Coalition – engineered the In The Zone Tracker solution, tracking thousands of properties across Ontario and beyond. The Tracker is like a "fitness tracker for your garden", using survey questions rooted in science to zero in on key indicators of the health of landscapes. All of this is presented for the average person, creating an accessible bridge between science and the garden. Development is ongoing, and includes solutions engineered on top of the Drupal content management system, Excel and Power Query reporting, and mapping with Arc GIS.

Webinar Host and Support · Zoom (Formerly Go To Webinar)

Carolinian Canada CoalitionUpdate! Due to shifting network priorities, Carolinian Canada has moved to the very popular Zoom platform – administer, support, and host an ongoing series of webinars. We work with partners and organizations to bring Carolinian Canada's message and resources to a broader audience. As host, I introduce the software, troubleshoot technical issues, and look after participants while they enjoy the presentation. I organize questions, and train panelists on using the software and accessing its various capabilities. I also edit webinar recordings with DaVinci resolve, removing dead air and any technical issues that may crop up during recording. Finalized webinars are often posted to YouTube, either publicly or privately for sharing to participants or the public.

Previously - With GoTo Webinar we were able to host up to 10,000 registrants for informative webinars. Go To Webinar is still a fantastic software choice, although CCC has decided to move in a new direction.

Canada's Anti Spam Legislation and Ontario's Accessibility Act

Carolinian Canada Coalition – Researched and developed new protocols to ensure the organization’s compliance with new government regulations.  Provided staff training and documentation to ease the transition into new ways of communicating

Contact Relationship Management (CRM) System Implementation · Civi CRM

Carolinian Canada Coalition – Worked with a contracted developer to implement Civi CRM to manage contact relationships, mass e-mail communications, event registration, and donation processing.  Implemented all CRM database customizations.

Online Collaboration · Microsoft Office 365 and Teams

Carolinian Canada Coalition – Online collaboration is key, and I was able to secure a large portion of free and discounted non-profit licenses for Microsoft Office 365. I administer and organize an extensive range of Teams/channels and sharepoint sites, as well as train staff in their use.

Enterprise Cloud Storage · Office 365 and Sharepoint

Carolinian Canada Coalition – The work environment is virtual, all home offices. I performed a complete migration from Box.com to Microsoft Office 365 and Sharepoint, which integrates directly with our workflow and Teams chat software.

Previously Implemented the Box.com cloud file-sharing system and trained all staff to move their files into the cloud.

Content Management System · Drupal

Carolinian Canada Coalition – Designed and implemented the Drupal content management system, allowing all staff to take an active role in managing and updating website content

University–Wide Wireless Internet Implementation

University of Windsor - Involved in documentation/education and hands-on technical support for students, faculty and staff.  Ran wireless support sessions yearly to help users make use of the system.

Design and Technical Work Experience:

Carolinian Canada Coalition (IT Systems Coordinator) · 2010 to Present

  • CMS Development and Management - Drupal and Squarespace
  • CRM Management - Civi CRM
  • Online Shop Development and Management - Shopify
  • Communications Technologies - Microsoft Teams, Zoom, GoToMeeting
  • GIS Mapping - Arc GIS Online
  • Office 365, Sharepoint, and Teams - Administration, Implementation, and Support
  • Reporting
    • Custom Report Building with Excel and Power Query (M Code), as well as Visual Basic for Applications (VBA)
    • Google Analytics
  • Other Software Experience:  Box.com, Podio
  • Server, website, email and software support
  • Staff Training
  • E-Newsletter editor

Freelance Designer · 2010 to Present

  • Web and graphic design contracts for varied clients.  Specializing in Drupal and logo design.
  • Graphic Design:
    • Adobe Software Suite, 
    • Affinity Designer, Photo, and Publisher
    • Canva
  • Video Editing with DaVinci Resolve

Brave New Machine (Web and Graphic Design / Development) · 2010 to 2012

  • Worked with Visual Design partner to build quality, personalized websites for clients.

University of Windsor IT Services (Student Help Desk Consultant) · 2006 to 2010

  • Provided phone support for students, faculty, and staff for all manner of computer issues, both hardware and software related.
  • Conducted wireless internet support sessions for faculty, staff, and students.

University of Windsor IT Services (Student Onsite Consultant) · 2004 to 2006

  • Provided on-site computer service for faculty and staff of the university.

YMCA, St. Thomas, Ontario (Computer Tutor) · 2001

  • Taught basic computer skills to senior citizens with easy to follow, step by step instructions.

Education/Teaching Work Experience

Waterloo Region District School Board (Occasional Supply Teacher) · 2011 to Present
Waterloo, Kitchener, Cambridge and surrounding region · Grades 9-12

Faculty of Education Placements Teacher Candidate · 2009-2010
Greater Windsor Essex District School Board · Grades 9-12

Walkerville Collegiate Institute (Artist Intern - Assistant Instructor in Visual Arts) · 2008
Windsor, Ontario · Grades 11-12

Volunteer Internship Program (Teacher’s Assistant) · 2007
Century Secondary School, Windsor, Ontario · Grades 9-12

YMCA (Swim Instructor/ Lifeguard) · 2001-2003
St. Thomas, Ontario · All ages (infants to adults)

YMCA (Computer Tutor) · 2001
St. Thomas, Ontario · Senior citizens

Artist Exhibition Record

Cleansing the Palette · Lebel Student Gallery · Windsor · 2009

Into the Eco House Group Show · University of Windsor Eco House · Windsor · 2006

Stick Exhibition Group Show · Lebel Student Gallery · Windsor · 2004

Programing Languages and Software Experience

Enterprise Software:

  • Office 365 Enterprise
    • Office 365 Administration
    • Exchange Online
    • Lync Online
    • Sharepoint Online
  • Drupal (Content Management System)
  • Civi CRM (Contact Relationship Management)
  • Citrix GoToWebinar/Meeting (online meeting software)
  • Web Server Hosting/Management Software
  • Mailchimp (Online mas-email)
  • Survey Monkey (online survey creation/reporting)
  • Constant Contact (Online event management)
  • Box.com
  • Dropbox
  • Heat Call Logging System
  • Novell Networking
  • Lan and Wireless Support
  • Podio (Online Project Management)
  • Lotus Notes

Computer Programs:

  • Microsoft Office Suite
  • Affinity Designer
  • Affinity Photo
  • Affinity Publisher
  • Google Earth Pro
  • QGIS
  • DaVinci resolve
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe Flash
  • Adobe Director
  • Adobe Fireworks
  • Adobe Dreamweaver

Operating Systems:

  • Windows
  • Android
  • iOS
  • Windows Phone
  • Linux
  • Apple Mac OS X

Educational

  • Smart Boards
  • Khan Academy
  • Linda.com
  • Code Academy

Hardware:

  • General hardware support / diagnosis
  • Wireless network setup and support
  • Computer hardware assembly
  • Operating system installation / setup
  • Peripheral device installation
  • Printer setup / support

Programming Languages:

  • HTML
  • CSS
  • PHP
  • Java Script
  • Excel VBA

Social Media

  • Facebook
  • Twitter
  • YouTube
  • LinkedIn

Interested?

contact me at:

design@tgbentley.ca

linkedIN

Twitter